Last updated: 2025/04/30
ChatWise ("us", "we", or "our") operates the ChatWise website and the ChatWise application (collectively, the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our website and/or application, and the choices you have associated with that data.
We collect different types of information depending on whether you are using the ChatWise website or the ChatWise application. This information is collected for various purposes to provide and improve our Service to you.
While using our Service (both website and application), we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This is typically required for account creation, support, or specific features. Personally identifiable information may include, but is not limited to:
When you visit the ChatWise website, we may collect information on how the website is accessed and used ("Website Usage Data"). This Website Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data related to website interaction.
When you use the ChatWise application, we may collect information on how the application is accessed and used ("Application Usage Data"). This Application Usage Data may include information such as your device's unique identifiers, operating system, application version, features used, interactions within the application, crash reports, and other diagnostic data related to application performance and usage.
To improve the ChatWise application, we collect anonymous usage statistics. This data helps us understand how users interact with the application, identify areas for improvement, and fix bugs. This data is completely anonymous and cannot be used to identify individual users. You can opt-out of this data collection in the application settings. This specific collection does not apply to the website.
ChatWise uses the collected data (from both website and application) for various purposes:
We value your privacy and want to be transparent about how we handle your data. We do not sell, trade, or otherwise transfer your Personal Data to outside parties.
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Depending on your location, you may have certain data protection rights. ChatWise aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy, please contact us: